Tulsa Window cleaning company
If you are the owner of a Tulsa Window cleaning company, this article is for you. Here at Gleaming Glass, you have been extremely blessed. We are more than happy to get back to the tulsa window cleaning market. In this article, you’re going to be diving deeper into employee management and hiring. This is a touchy subject for a bunch of Tulsa window cleaning company owners. As a matter of fact, this isn’t just a problem in the Tulsa window cleaning Market, it’s a nationwide problem. Dealing with employees has never been easy and we’ll never be easy. It’s just a fact of owning a Tulsa window cleaning company. Employees are that necessary evil that keeps your business growing. You will always have to babysit your employees. At times, it will feel like they are children and you are their parents. Only, you can’t spank them.
Teach your employees to do things right the first time.
For example, let’s just take something as simple as squeegeeing. If you teach an employee to fan a window pane instead of doing straight pulls, they will most likely fan the glass from there on out. They will stick with what they know. If you took our advice and hired an employee with no experience, this should be all they know. All they know about window cleaning should have been taught to them by you. Therefore, all they know about window cleaning is what they will use. In this example, it is Fanning a window to clean it. By the time you hire your second employee, they will observe how your first employee cleans windows. They will realize that the way to clean windows is by Fanning the glass. Your second employee isn’t just going to start using a pulling method to squeegee off the dirty water out of nowhere.
Teach your employees to be consistent.
This same concept will apply to every aspect of your business. In the same way that your employee learned how to squeegee a window, you need to teach them to do other things. No matter what you teach them to do, then you will always do that same task, the same way. At the same time, that’s all they know how to do. When they’ve never done that task before, and you show them how to do it, that’s the only knowledge they can draw upon. Consequently, they won’t just wake up someday and start doing things differently. They can’t possibly know a wrong way of doing it if you taught them the right way initially. This applies to everything in your business. It applies to how to send and organize invoices. Furthermore, it also applies to marketing your Tulsa window cleaning company. It even applies to how they interact.
Systems in your business.
First and foremost, establishing systems in your Tulsa window cleaning company is the most important thing you can do. Arguably, I could write a whole article on this topic alone. As a matter of fact, I think I will do just that. Be that as it may, let’s finish up with this article. You must establish systems for every aspect of your business. This will include everything from invoicing to collecting payments. Furthermore, it will include your cleaning processes and quality management. It will cover how your employees record all of the details on every job they do. Details such as how long it takes how to clean a customer’s windows. In the same way, you might want them to report how long it takes to clean the exterior windows. By the same token, you might also want them to record how long it takes to clean the interior windows.