My name is Garrett Groll, and I’m the owner of Gleaming Glass, a tulsa window cleaning company. I started Gleaming Glass in 2011 near the end my senior year in high school. At the time, I had no idea what I wanted to do after high school. Many of the other students in my graduating class knew exactly what career path they were going to take upon graduation, and most had already decided on a college they wanted to attend in order to pursue that career. I on the other hand, wasn’t really interested in going to school for another couple of years. None of the career paths really peaked my interest at the time, nor did accumulating obscene amounts of student loan debt.
Fortunately, we had a new class called Life Skills taught by Kellie Blanton that was offered during my senior year, and looking back…I’m so glad I had the opportunity to take it. In the final couple weeks of that class, we had the opportunity to job shadow anyone in the Tulsa area who agreed to let us follow them around for a day. I chose to job shadow a serial entrepreneur by the name of Clay Clark. Doing so essentially changed the trajectory of my life.
After following Clay around for a day, something clicked in my brain. I realized that my brain and personality are both wired for all the intricacies of running a business. From that day forward, I knew without a doubt, that I was not wired to work for someone else. It had just never clicked with me before that day because I had never had the privilege of seeing what a business owner’s day consisted of. My parents both work for companies, as do all of my extended family member’s. That’s all I had ever known up to that point. Following Clay around opened my eyes to a whole new world. A world of possibilities, opportunities, and abundance. The American Dream!
Throughout the day, with every hour that passed, I realized more and more that I wanted to create a successful business that could fund my dreams, goals, and passions. At the end of the day, Clay gave me his book “Make Your Life Epic” and some other reading suggestions such as Napoleon Hill’s “Think and Grow Rich” and “The Richest Man in Babylon”. I will be forever grateful for these reading recommendations. If you haven’t read these books yet, you absolutely need to! Especially if you have any interest in business or increasing your wealth.
That night, after getting home from job shadowing Clay, I immediately began brainstorming up some possible business ideas. At 18, all I could come up with was simple ideas like Lawn Care, Dog Poop Removal, and Window Cleaning. Forming a Tulsa window cleaning company seemed the most appealing to me, so I just went with it. The next day, I went with my Mom to Home Depot to buy some tulsa window cleaning supplies. I had saved up a couple hundred dollars at that point from doing odd jobs with friends, and I was fully prepared to spend every last penny of it to start this business. However, my Mom wanted to be the one who helped me start the business so she bought all of my beginner Tulsa window cleaning equipment. I started out with a squeegee, a strip washer, some towels, and a bucket. I was “officially” in business! 🙂
To keep the ball rolling, I hopped on wesbtarts.com to create a tulsa window cleaning website for Gleaming Glass. It looked terrible, but I thought it was awesome. It was my first website for my first business, and I could not have been more proud. Somehow, a lady by the name of Pam Richmond with Automatic Engineering found my website on page 74 of google (only a slight exaggeration) after searching for a tulsa window cleaning company, and she gave me a call. Little did she know, Automatic Engineering would soon be my very first customer. I had no idea how to price the job, so I just threw out a random number that sounded good. I’ll never forget the moment when I told her it would cost $35 to clean the windows in & out. She said that would be fine, and we scheduled a day & time for me to come out and clean their windows. It probably took me around 2 hours to clean 12 windows, but gosh darn it, I made sure those windows looked perfect. Upon finishing the job, and being handed my first check, Pam told me that they would like to get on a monthly cleaning schedule. Upon hearing that, I nearly threw myself into an excitement & adrenaline induced coma. I had made my first sale, AND they wanted me to come back and clean their windows again for months to come! Unless you have started a business from scratch, you can’t possibly understand the excitement of making that first sale. I was on cloud 9.
Fast forward a year or two, and I had the tulsa window cleaning thing down pat. Something I didn’t know how to deal with though was hard water stains and scratched glass. As a window cleaner, you encounter both forms of glass damage daily. So I decided to seek for a solution that I could offer my customers in addition to my window cleaning services. I tried out just about every system on the marked as far as glass restoration is concerned, and they’re all terrible with the exception of one…and even that one is only good at polishing out hard water stains. There wasn’t a system on the market that could effectively remove scratches. After, wasting somewhere in the ballpark of $10,000 on products that didn’t work, and receiving training/advice from all over the United States, I contacted some of the more prominent window cleaners in the window cleaning industry to see if they had found a solution yet, in regards to repairing scratched glass.
After contacting several people, I came across a guy in Florida and Australia that had put together their own system and equipment for removing scratches, and it actually works! Much better than anything being sold on the market at least. They were kind enough to mentor me, and show me the ropes of glass scratch repair; and I’ve been using that same system ever since with some additions and improvement in the equipment I use. Window cleaning will forever be a part of Gleaming Glass, but I plan on taking the Glass Restoration industry by storm in the coming years, and really ramping up my hard water and scratch removal services. I have since started another website that is specifically for glass restoration. It can be found at www.unscratch.glass
In the coming year or two, I plan on hiring an employee to run the window cleaning side of things, while I handle the glass restoration side of the business. It’s been a long, and difficult ride for sure, but I believe that I have finally hit that tipping point, and all of my hard work is finally starting to pay off. At the time of writing this, I now have more 5 star google reviews than all of my competitors’ google reviews combined…and THAT is exciting to me. I look forward to what the future holds for Gleaming Glass, and I hope you will hire us to clean your windows, so you can be a part of that bright future too. Here’s to the American Dream!